How do I return an item?

Our Return Policy
Dream Links Golf is committed to providing products of high quality and value, and we back this commitment with a satisfaction guarantee. If you purchase an item from us that for any reason fails to give complete satisfaction, you may return it to us for an exchange or full refund so long as it is new and unused, and in its original packaging.

The following products may NOT be returned:
  1. Special orders
  2. Custom golf clubs
  3. Personalized items
  4. Books and software

This guarantee must be exercised within 30 days of your receipt of the merchandise. Exceptions may apply for gift items purchased in advance. All return shipping charges must be prepaid (we will not accept return items shipped to us C.O.D.).

Returns and exchanges are accepted only for items purchased from Dream Links Golf, Inc. Refunds will be applied based on the original method of payment.

Shipping
Original shipping charges are non-refundable.

Defective Products

Any defective product may be returned anytime while still under the manufacturer's warranty period.


Warranty Claims
Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers' products, or may be found on their respective web sites. Please contact Dream Links Golf prior to returning any merchandise for warranty consideration

Shortages
Many orders ship in multiple cartons and may arrive days apart, so check your packing slip before calling us to report a shortage. All claims for shortages must be made with the carrier within 10 days of the invoice date.

Damaged Goods

If an item reaches you in damaged condition, save the shipping carton and notify Dream Links Golf at once. Please do not return damaged or broken merchandise to us unless you receive our instructions to do so. This is necessary so that you do not lose your right to file a claim. All claims for damaged goods must be made with the carrier within 10 days of the invoice date.

How to Return Merchandise
In order to be eligible for a return, you must first contact Dream Links Golf at 1-941-448-4733 to receive an RA #. At this time you will then be sent instructions on how to return the product. If you purchase online you can return it to our location in person or we will provide you with instructions on where to ship your product. When returning products we encourage you to re-use your original shipping carton if possible. Once you have received your RA #, we will send you the instructions on where and how to return your product. Some of our products will be returned directly to the manufacturer so DO NOT just ship the product back to our store location unless directed to do so. Upon receipt of your return instruction, please make sure to write the RA # on the outside of the packaging.
Any items returned to Dream Links Golf without an RA # will not be processed and will be returned to the sender.
If you have any questions or would like more information about our returns policy please send all inquiries to returns@dreamlinksinc.com.